Refund & Payment Policy
A successful payment confirmation will be displayed or sent once payment has been processed.
Payments
GPC Packs are one-off purchases. The price shown at checkout is the amount payable for that purchase unless otherwise stated.
Payment Confirmation
A successful payment confirmation will be displayed or sent once payment has been processed.
Failed or Pending Payments
If payment is unsuccessful or remains pending, GPC Pack benefits and draw entries will not be activated until payment is confirmed.
Duplicate Charges
If you believe you have been charged more than once for the same transaction, contact Payment Support with your transaction details.
Refund Requests
- circumstances where refunds may be considered
- how to request one
- information required
- review timeframe
- refund processing method/timeframe
Draw Entries and Used Benefits
Your lawyer needs to decide and approve the exact treatment once entries have been issued or partner benefits used.
Cancelled Campaigns
Explain what happens to the pack/purchase if GPC cancels a promotional campaign.
Unauthorized Transactions
Provide reporting process.
The GPC app is being updated for the new relaunch.
