Privacy Policy

Effective Date: 1 September 2026

Last Updated: 18 August 2026

Jurisdiction : Republic of the Philippines

Ginto Privilege Club Corporation (“GPC”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you:

  • visit www.gintoprivilegeclub.com;
  • use the GPC mobile application;
  • create or use a GPC Account;
  • purchase a one-off GPC Pack;
  • access or redeem GPC Partner Deals;
  • participate in eligible GPC promotional draws;
  • receive or claim a GPC prize;
  • register for GPC updates;
  • contact GPC Support; or
  • otherwise interact with GPC services.

This Privacy Policy applies to the new GPC Pack model.

The new GPC does not operate a monthly membership, referral commission, downline or income program.

1. Who Is Responsible for Your Personal Information

The personal information controller is:

 

Ginto Privilege Club Corporation
2nd Floor, G&A Building
2303 Chino Roces Avenue Extension
Magallanes, Makati, Philippines

For privacy-related questions, requests or concerns:

Email: support@gintoprivilegeclub.com

 

GPC processes personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, applicable issuances of the National Privacy Commission, and other applicable Philippine laws.

This may include your:

  • Full name
  • Contact details (email, phone number, address)
  • Birthdate
  • Identification documents (where required)
  • Transaction history
  • Billing and payment

We may also collect non-personal information automatically when you access the platform, such as:

  • IP address
  • Browser type
  • Device information
  • Usage statistics

2. Our Privacy Principles

When GPC processes personal information, we aim to follow the principles of:

Transparency

We explain what information we collect, why we need it, how it may be used, and who it may be shared with.

Legitimate Purpose

We process information only for lawful and clearly defined purposes connected with GPC services, transactions, promotions, security or legal obligations.

Proportionality

We aim to collect only information that is reasonably necessary and relevant to the purpose for which it is being processed.

3. Personal Information We May Collect

The information GPC collects depends on how you interact with us.

3.1 Account and Identification Information

When you create or maintain a GPC Account, we may collect:

  • full name;
  • date of birth;
  • mobile number;
  • email address;
  • city, province or address where reasonably required;
  • account username or identifier;
  • account preferences; and
  • other information needed to create, secure or administer your GPC Account.

3.2 GPC Pack and Transaction Information

When you purchase a GPC Pack, we may process:

  • Pack purchased;
  • purchase amount;
  • transaction date and time;
  • transaction or order reference;
  • payment status;
  • payment method category;
  • Pack validity or Deal Access period;
  • associated promotional draw;
  • Bonus Entries allocated; and
  • transaction history associated with your GPC Account.

GPC may use third-party payment providers to process payments.

GPC does not need to receive or store your full credit-card number, card security code, GCash PIN, online-banking password or OTP to operate the GPC service.

Payment providers may process payment credentials under their own privacy and security practices.

GPC may receive transaction information from the payment provider, such as whether payment was successful, pending, declined, reversed or refunded.

4. GPC Partner Deal Information

When you access or redeem a GPC Partner Deal, we may process information such as:

  • your GPC Account identifier;
  • eligible GPC Pack;
  • Partner Deal selected;
  • participating GPC Partner;
  • date and time of redemption;
  • branch or location, where relevant;
  • redemption code, pass or transaction reference;
  • Deal status; and
  • information provided if you report a Deal Redemption issue.

Where necessary to provide or verify a Deal, limited information may be shared with the relevant GPC Partner.

We aim to share only information reasonably necessary for the relevant Deal or support process.

5. GPC Draw Information

When your eligible GPC Pack includes Bonus Entries into a promotional draw, we may process:

  • your GPC Account details;
  • qualifying Pack purchase;
  • transaction confirmation;
  • number of Bonus Entries;
  • entry identifiers;
  • applicable draw or promotional campaign;
  • eligibility status; and
  • draw participation records.

This information may be required to:

  • generate and validate entries;
  • maintain an auditable promotional record;
  • prevent duplicate or fraudulent entries;
  • conduct the draw;
  • verify winners; and
  • comply with applicable promotion and regulatory requirements.

6. Winner Verification and Prize Information

If you are provisionally selected or confirmed as a GPC winner, additional personal information may be required.

Depending on the prize and applicable Official Draw Mechanics, this may include:

  • full legal name;
  • valid government-issued identification;
  • date of birth;
  • contact details;
  • residential or delivery address;
  • proof of eligibility;
  • qualifying transaction details;
  • Taxpayer Identification Number where legally required;
  • affidavit or declaration where required;
  • prize-selection information;
  • delivery or fulfilment details;
  • bank or e-wallet information where necessary to deliver an approved monetary prize; and
  • other information reasonably necessary for verification, taxation, regulatory compliance or prize fulfilment.

GPC will not ask you for your:

  • GCash PIN;
  • online-banking password; or
  • OTP

Do not provide these credentials to anyone claiming to represent GPC.

7. Winner Proof, Photos and Testimonials
  • GPC is committed to transparent winner reporting.

    Where permitted by applicable law and the Official Draw Mechanics, GPC may publish limited winner information necessary to communicate legitimate promotional results, such as:

    • winner name or approved display name;
    • general location such as city or province;
    • prize won;
    • draw date;
    • winner-confirmation status; and
    • prize-fulfilment status.

    Additional use of a winner’s:

    • photograph;
    • video;
    • voice;
    • testimonial;
    • interview;
    • personal story; or
    • social-media content for promotional or marketing purposes will be handled through an appropriate consent process where required.

    Participation in optional testimonial, photo or video content is not, by itself, a condition of receiving a legitimate GPC prize unless a lawful requirement is expressly included in the applicable approved Official Draw Mechanics.

    GPC will not intentionally publish sensitive information such as:

    • full identification numbers;
    • TINs;
    • full bank or e-wallet details;
    • passwords;
    • PINs;
    • OTPs; or
    • full residential addresses.
8. Support and Complaint Information

When you contact GPC Support, we may collect:

  • your name;
  • email address;
  • mobile number;
  • GPC Account information;
  • transaction reference;
  • Pack purchased;
  • GPC Partner involved;
  • draw or prize information;
  • screenshots;
  • receipts;
  • attachments;
  • correspondence; and
  • information necessary to investigate and resolve your concern.

This may apply to:

  • Payment & Pack Support;
  • Deal Redemption Help;
  • Draw & Prize Support;
  • Winner Verification;
  • App or Technical Support
  • GPC Partner Support; and
  • general customer enquiries
9. Relaunch and Draw Update Registrations

If you register for GPC updates, we may collect:

  • name;
  • mobile number;
  • email address;
  • preferred communication channel;
  • interests, such as Draw Updates or GPC Partner Deals; and
  • consent and communication-preference records.

Registration for updates does not automatically purchase a GPC Pack or provide promotional draw entries.

10. Information Collected Automatically

When you visit the GPC website or use the GPC app, certain technical information may be collected automatically.

Depending on the technologies being used, this may include:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • device identifiers;
  • language settings;
  • referring page or campaign;
  • pages viewed;
  • clicks or interactions;
  • date and time of access;
  • app usage information;
  • approximate geographic information derived from technical data; and
  • diagnostic, security or error information.

This information may be used for security, analytics, troubleshooting, fraud prevention and improving GPC services.

11. How We Use Personal Information

GPC may use personal information for purposes including:

Account Administration

To create, maintain, secure and support your GPC Account.

GPC Pack Purchases

To process and confirm Pack transactions and provide Pack benefits.

Partner Deal Access

To determine eligibility, provide Deal Access and support redemption.

GPC Draw Administration

To allocate entries, confirm eligibility, conduct promotional draws and maintain draw records.

Winner Verification

To verify provisional winners and prevent fraud or invalid claims.

Prize Fulfilment

To arrange prize selection, delivery, transfer or collection.

GPC may use personal information for purposes including:

Payments and Refunds

To process transactions, payment status, duplicate-payment issues, refunds and corrections.

Customer Support

To respond to questions, investigate problems and resolve complaints.

Security and Fraud Prevention

To protect users, GPC, GPC Partners and promotional campaigns against fraud, account misuse, unauthorized access and other abuse.

Legal and Regulatory Compliance

To comply with tax, accounting, consumer-protection, promotional, privacy and other legal obligations.

Service Improvement

To understand how GPC services are used and improve the website, app, Packs, Partner Deals and support processes.

Communications

To send service notices, transaction confirmations, draw information, security alerts and other communications necessary to provide GPC services.

Marketing

Where permitted by law and consistent with your preferences, to send information about upcoming GPC Packs, Partner Deals, promotional draws, campaigns or other GPC updates.

12. Legal Bases for Processing

Depending on the processing activity, GPC may process personal information on one or more lawful bases permitted under Philippine law.

These may include:

Consent

Where you have provided consent for a specific purpose, such as certain marketing communications or optional promotional content.

Contract or Transaction

Where processing is necessary to provide a GPC Pack, Partner Deal, promotional participation or other service you requested.

Legal Obligation

Where processing is necessary to comply with tax, regulatory, consumer-protection, law-enforcement or other legal requirements.

Legitimate Business Purposes Permitted by Law

Where reasonably necessary for security, fraud prevention, service administration, complaints handling and other legitimate GPC operations, subject to applicable legal requirements and your rights.

Where consent is the applicable basis, you may withdraw your consent subject to applicable law and any processing that remains necessary on another lawful basis.

13. Marketing Communications

GPC may send marketing or promotional communications where permitted by law.

These may include:

  • GPC Pack announcements;
  • upcoming promotional draws;
  • prize announcements;
  • GPC Partner Deals;
  • app updates;
  • campaigns; and
  • other relevant GPC news.

Where consent is required, GPC will request it appropriately.

You may unsubscribe from optional marketing communications using:

  • the unsubscribe link in an email;
  • communication preference settings where available; or
  • GPC Support.

Unsubscribing from optional marketing does not prevent GPC from sending necessary transactional, security, draw, prize or account communications.

14. When We May Share Personal Information

GPC does not sell personal information.

We may disclose limited personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy.

These may include:

Payment Providers

To process Pack purchases, refunds and transaction verification.

GPC Partners

Where necessary to provide or investigate a Partner Deal or redemption.

Prize Providers and Authorized Retailers

Where necessary to fulfil or deliver a prize.

Voucher or eGift Providers

Where necessary to issue digital rewards.

Couriers and Delivery Providers

Where required for physical prize delivery.

Technology and Cloud Providers

For hosting, communications, cybersecurity, analytics, app functionality or infrastructure.

Professional Advisers

Such as legal, accounting, audit or compliance advisers where reasonably necessary.

Government and Regulatory Authorities

Where disclosure is required or permitted by law, court order, regulatory requirement or lawful investigation.

Business Transactions

If GPC undergoes a merger, acquisition, restructuring, financing or sale of all or part of its business, personal information may be disclosed or transferred where legally permitted and subject to appropriate safeguards.

GPC will take reasonable steps to require service providers processing personal information on our behalf to protect that information appropriately.

15. GPC Partners and Independent Third Parties

GPC Partners are independent businesses.

When you separately purchase goods or services directly from a GPC Partner, that Partner may collect and process personal information under its own privacy policy.

GPC is responsible for personal information under GPC’s control.

A third-party business may separately be responsible for information it independently collects and controls.

If a privacy issue involves a GPC Partner Deal or information shared through a GPC process, you may contact GPC so we can review the matter and determine the appropriate next step.

Nothing in this Privacy Policy is intended to remove any responsibility GPC may have under applicable privacy or consumer law.

16. Cookies and Similar Technologies

GPC may use cookies and similar technologies to:

  • operate the website;
  • keep services secure;
  • remember preferences;
  • understand website and app usage;
  • improve performance;
  • measure campaigns; and
  • support marketing where permitted.

Cookies may include:

Essential Cookies

Necessary for core website functions, account access, security and forms.

Preference Cookies

Used to remember selected settings

Analytics Cookies

Used to understand how visitors interact with GPC services.

Marketing Cookies

Used, where applicable and permitted, to measure advertising or provide more relevant promotional communications.

You can manage applicable cookie preferences through the GPC cookie settings where available or through your browser.

For more information, see the GPC Cookie Notice.

17. Data Security

GPC uses reasonable and appropriate organizational, physical and technical safeguards designed to protect personal information against:

  • accidental or unlawful destruction;
  • loss;
  • alteration;
  • unauthorized disclosure;
  • unauthorized access; and
  • other unlawful processing.

Security measures may include access controls, authentication, secure transmission methods, monitoring, staff procedures, vendor controls and other safeguards appropriate to the nature of the information and risks involved.

No online system can be guaranteed to be completely secure.

If you suspect unauthorized access to your GPC Account or receive a suspicious communication claiming to be from GPC, contact GPC Support immediately.

18. Personal Data Breaches

If GPC becomes aware of a personal data breach, we will assess and respond to it in accordance with applicable Philippine data-protection requirements.

Where notification is legally required, GPC will notify affected data subjects and/or the National Privacy Commission in accordance with applicable requirements.

GPC may also take steps to:

  • contain the incident;
  • secure affected systems;
  • investigate what occurred;
  • reduce potential harm;
  • preserve relevant records; and
  • implement corrective measures.

19. Data Retention

GPC will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for another lawful purpose.

Retention periods may depend on:

  • whether you maintain an active GPC Account;
  • transaction and accounting requirements;
  • promotional draw records;
  • prize verification and fulfilment;
  • tax and regulatory requirements;
  • complaints or disputes;
  • fraud-prevention needs;
  • legal claims;
  • consent and marketing preferences; and
  • other applicable legal obligations.

When personal information is no longer required and there is no lawful reason to retain it, GPC will take reasonable steps to securely delete, destroy, anonymize or otherwise dispose of it.

20. International or Cross-Border Processing

Some technology, cloud, communications, analytics, payment or service providers used by GPC may process or store information outside the Philippines.

Where personal information is processed or transferred internationally, GPC will take reasonable steps to ensure that appropriate privacy and security safeguards are applied as required by applicable law.

21. Children's Policy

GPC consumer accounts, GPC Pack purchases and promotional draws are intended for individuals who meet the applicable age requirements, generally 18 years or older.

GPC does not knowingly permit minors to independently participate in age-restricted promotional draws.

If GPC learns that personal information from a minor has been collected contrary to applicable requirements, we will take reasonable steps to address the matter.

Parents or guardians who believe a minor has provided personal information improperly may contact GPC Support.

22. Your Rights Under Philippine Privacy Law

Subject to applicable law, you may have rights including:

Right to Be Informed

To know whether and how your personal information is being processed.

Right to Access

To request access to personal information GPC holds about you.

Right to Object

To object to certain processing in circumstances allowed by law.

Right to Rectification

To request correction of inaccurate or incomplete personal information.

Right to Erasure or Blocking

To request deletion, removal or blocking of personal information where the applicable legal requirements are satisfied.

Right to Data Portability

To obtain applicable personal information in an appropriate format where the legal requirements for portability apply.

Right to File a Complaint

To lodge a complaint with the National Privacy Commission if you believe your privacy rights have been violated.

Right to Damages

To seek compensation where permitted under applicable law for damage resulting from inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal information.

23. How to Exercise Your Privacy Rights

To submit a privacy request, contact:

Ginto Privilege Club – Privacy Contact
Email: support@gintoprivilegeclub.com

Please clearly state:

  • your name;
  • the right or request you wish to exercise;
  • the GPC Account or contact information connected with the request; and
  • enough information for GPC to reasonably verify your identity and locate the relevant records.

GPC may request reasonable identity verification before acting on a privacy request to protect your information from unauthorized access.

We will respond in accordance with applicable Philippine requirements.

24. Automated Processing and Profiling

If GPC introduces automated decision-making, profiling or similar processing that materially affects users, GPC will provide the information and notices required by applicable law.

Basic system processes such as:

  • determining Pack eligibility;
  • allocating Bonus Entries;
  • detecting possible duplicate accounts;
  • fraud screening;
  • organizing marketing preferences; or
  • categorizing support requests

may use automated technology.

Where required, GPC will provide appropriate transparency and safeguards regarding such processing.

26. Business Transfers

If GPC is involved in a merger, acquisition, restructuring, financing, transfer or sale of all or part of its business, relevant personal information may be disclosed or transferred where legally permitted.

Where required, GPC will provide appropriate notice and ensure that personal information remains subject to applicable privacy requirements.

By continuing to use the Ginto Privilege Club website, app, or services, you confirm that you have read and understood this Privacy Policy and agree to its terms.

27. Changes to This Privacy Policy

GPC may update this Privacy Policy to reflect changes in:

  • GPC products or services;
  • technology;
  • data-processing practices;
  • regulatory requirements; or
  • applicable law.

The updated Privacy Policy will display a revised Last Updated date.

Where a change materially affects how personal information is processed, GPC will provide additional notice where appropriate or legally required.

28. Contact Us

For questions, complaints, privacy requests or concerns about how GPC handles personal information, contact:

Ginto Privilege Club Corporation
2nd Floor, G&A Building
2303 Chino Roces Avenue Extension
Magallanes, Makati, Philippines

Privacy Contact:
support@gintoprivilegeclub.com

You may also contact the National Privacy Commission regarding your rights under the Data Privacy Act of 2012.

Important Privacy and Security Reminder

GPC will never ask you to provide your:

  • GCash PIN;
  • online-banking password; or
  • OTP

to claim a GPC prize or verify your GPC Account.

If you receive a suspicious message claiming to be from GPC, do not provide sensitive credentials or send money. Verify the communication using the official contact information published on www.gintoprivilegeclub.com.

Let's Connect

The team at GPC would love to hear from you. Send us your enquiry and we will reply to you as soon as possible

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Unlock your Deals & Discounts

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